Privacy Policy
This Privacy Policy explains how Image to Anime ("we", "us", or "our") collects, uses, discloses, and protects the personal information you provide when using our website and services (the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide directly
- Account information: When you register an account, we collect your email address and, if you choose to sign in with Google, your name and Google profile details.
- Order information: When you purchase a plan, we collect your email address and payment details required to complete the transaction.
Information we collect automatically
- Usage data: IP address, browser type and version, operating system, device type, pages visited, time of access, and referral source.
- Images you upload: The images you upload for AI conversion (e.g., turning photos into anime style or colorizing old photos) are processed solely to provide the requested output. Uploaded images are stored temporarily to generate results and deliver them to you, and are not used to train models or shared with third parties except as needed to process your request.
- Cookies and similar technologies: See the Cookies section below.
Payment information
Payments are processed through PayPal. Your card or account details are collected and processed directly by PayPal under its own privacy policy; we never receive or store your full payment card number.
2. How We Use Your Information
- To provide, operate, and maintain our Services, including processing your AI image conversion requests.
- To process orders, subscriptions, and payment-related matters.
- To create and manage your account and authenticate your sign-ins.
- To send service notifications, transaction receipts, and product updates.
- To respond to your support requests and feedback.
- To improve our products, features, and user experience.
- To detect, prevent, and address fraud, abuse, and security issues.
- To comply with legal obligations.
3. Sharing and Disclosure
- We never sell your personal information.
- We share information with service providers who help us operate the Services (such as hosting and storage providers) only as necessary to provide the Services, under contractual obligations to protect your data.
- We share information with our payment processor (PayPal) only as necessary to complete transactions you initiate.
- We may share AI generation requests with AI model providers solely to generate the output you requested.
- We may disclose information where required by law, legal process, or governmental request, or where necessary to protect our rights, your safety, or the safety of others.
4. Data Storage and Security
Your uploaded images are stored on secure cloud storage (Supabase, US region) and are retained only for as long as needed to deliver the generated results and fulfill our legitimate business purposes. We implement reasonable technical and organizational measures to protect your information, including encrypted transmission (HTTPS) in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained while your account is active; you may delete your account at any time.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your data.
- Withdraw consent at any time where processing is based on consent.
- Export your data in a portable format.
To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe. You may also unsubscribe from marketing communications at any time using the link provided in those emails.
7. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze traffic. We also use analytics and marketing services (including Google Analytics, Microsoft Clarity, PostHog, Plausible, Umami, Rybbit, Crisp Chat, and Tolt) that may set their own cookies or similar technologies. Where required, we seek your consent before setting non-essential cookies. You can control cookies through your browser settings or our cookie banner.
8. Children's Privacy
Our Services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. International Data Transfers
Your information may be processed and stored on servers located outside your country of residence, including in the United States. By using our Services, you consent to such transfers. We take reasonable steps to ensure your information is protected in accordance with this Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you. Your continued use of the Services after changes are posted constitutes acceptance of the revised Policy.
11. Contact Us
For privacy-related questions, requests, or concerns, contact us at:
Image to Anime Email: naojd7161@163.com